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Tag: controls

More controls overcome – drinking and driving workarounds

On my run today I noticed the number of alcohol nip bottles along the roads. Each time I saw one, I would see another a little further along the way. At no point was I able to run without seeing one. This was a 5 mile out and back, for a total of 10 miles.

Drinking and driving is illegal. Having an open alcohol container in the passenger compartment is also illegal. Rather than being economical in consumption of alcohol while driving, these people must be buying several small bottles. When they need their “fix” they knock one down and toss it out of their car window. Their total time blatantly breaking the law – less than 60 seconds.

If they get pulled over by the police between their nips they only have several small bottles still sealed. No law was broken. I thought about this as I ran. As I posted a few weeks ago, most controls are overcome. They force people to be more creative.

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Breaking the rules for the organization’s good

Organizations put controls in place to minimize risks, measure productivity and outcomes, and to make more beautiful reports. These controls are often in direct conflict with individual work habits.

People bypass controls to be more productive because the tools provided by the organization aren’t meeting the person’s needs. Rarely do people bypass controls because they want to do something bad.

Organizations can learn a lot by determining why their employees bypass the controls. If they’re bypassing controls to do a better job, invest the time and money to provide them with a comparable approved tool to meet their needs. This is how an organization improves employee engagement and job satisfaction while driving up effectiveness.

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